“The woman is not able to get her parcel, which Ukrposhta’s courier had to bring UkrPoshta to recovered funds for the courier service, but did not perform delivery herself. The client has not yet received departure. She posted a response to this situation on September 10 under the post of company. The user calls Ukrposhta the worst among the similar ones. Her parcel that had to be delivered by a courier, […]”, – WRITE: Businessua.com.ua
The woman is not able to get her parcel that the courier of Ukrposhta was to bring
UkrPoshta recovered from the sender the funds for the courier service, but the delivery itself is not Performed. The client has not yet received departure. She posted a response to this situation on September 10 under the post of company.
The user calls Ukrposhta the worst among the similar ones. Her parcel, which should be delivered by the courier, has not yet been handed.
“The pace of development: it is not possible to get their parcel. The sender was written off for courier delivery (despite the fact that this option was available on the site), but in practice no one delivered anything. They offered to be taken away in the mobile department. I came there: work schedule – three hours a day, two days a week. Since the mobile department operates only twice a week.
The answer of Ukrposhta Representatives of Ukrposhta responded to the complaint. They invited the client to the parcel track and additional information through personal messages to clarify the circumstances.
“We are sad to hear such reviews. Please send a track number of departure and details to private reports for investigation,” the company said.
About the courier service of Ukrposhta The Courier Delivery service allows you to send parcels from the department or from the home/office at a convenient time with delivery to the recipients to the branch, at the workplace or at the home address. Through the courier, you can send or receive parcels by UkrPoshta Express/Priority, UkrPoshta Standard/Basic, UkrPoshta Documents, international cargo, as well as parcels weighing more than 30 kg.
Service characteristics
Currician delivery order is available for cargo by mass:
- up to 2 kg – in cities of regional importance, district centers, township and villages;
- up to 550 kg – regional centers, as well as the cities of Kryvyi Rih, Kremenchuk, Kamianske.
If the weight exceeds the allowed, delivery is carried out only to the post office. The courier service is not available for the addresses of correctional facilities and military units. The service is also not provided for “to question” or those intended for subscription mailboxes. You can order courier delivery online through a special form or through a contact center by number: 0 800 300 545. Courier delivery time can be verified at the link.
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