“PrivatBank’s client was transferred to repay the loan 712 901 hryvnia, but comes to return 23 487 hryvnias, which, in her opinion, were overpaid. The citizen contributed to the credit account UAH 712 901, while the total amount of funds used by it was UAH 689 414. She claims that the amount of UAH 23,487 was illegally written off by the bank from her account, […]”, – WRITE: Businessua.com.ua

PrivatBank’s client was transferred to repay the loan 712 901 hryvnia, but comes to return 23 487 hryvnias, which, in her opinion, were overpaid.
The citizen brought to The credit account 712 901 hryvnia, while the total amount of funds used by it was UAH 689 414. She claims that the amount of UAH 23,487 was illegally written off by the bank from its account, so it is compensated. This information is contained in the decision of the Pechersk Court of Kyiv of September 5, 2025.
On 16.11.2021, an agreement was concluded between the woman and Privatbank on the opening of the account and the issuance of a payment card. On January 24, 20122, the Obolon Court of Kiev satisfied the bank’s claim for debt collection from the client. However, on 03.04.2023, the Court of Appeal overturned the decision and refused to satisfy the requirements of the credit institution. In general, the amount of funds paid (UAH 712 901) exceeded the amount of the credit obligation (UAH 689 414) by UAH 23 487, which became the basis for the appeal of the woman to court.
On September 11, 20125, PrivatBank filed a claim through the E-Sud system, denying the plaintiff’s arguments. The document states that the appeal resolution No. 756/6828/21 does not confirm the fact of illegal write -off 23 487 UAH. According to the calculations, the difference between the loan received and the paid funds is 16 563 UAH, not the declared UAH 23 487. In addition, the claim was filed with a delayed limitation period, since the controversial operations took place from 2015 to 2021, and the appeal took place only in February 2025 without a request for renewal.
The resolutive part of the court decision The court rejected the plaintiff’s claim due to insufficient evidence.
“The court took into account the appeal of 03.04.2023 (Case No. 756/6828/21), which recorded the fact of repayment of the loan in the amount of 712 901 UAH. However, the plaintiff’s findings on illegal write -offs of UAH 23,487 were not supported by the court, since this is contrary to the content of the previous decisions. The withdrawal of the bank also does not contain evidence to support or refute this fact. The plaintiff did not give sufficient grounds for satisfying the requirements, so the court found them unproven, ” – said in the motivating part.
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