“During the war, there is no “unnecessary” hryvnia in the budget of Ukraine or in the pockets of citizens. However, some state bodies are so interested in the idea of ”goose’s interruption” that they help the businessmen in addition to make money on Ukrainians.”, – WRITE: www.unian.ua
Non -cashEvery adult Ukrainian, who wants to receive a driver’s license, applied for this service to the Ministry of Internal Affairs Service Center and paid it. But it is unlikely that everyone paid attention to the commission that they had to pay extra, and thought why it was that and to whom it really came.
“He visited the Department of the Ministry of Internal Affairs №3246 (Sofia Borschagivka, Kyiv region). The details for payment of services are not provided, instead, employees are sent to” Crystalbank “, whose cash desk is in the department of the service center. The cashier asks:” Pay a card, ” I think the service of the service center).
Then a surprise was waiting for the man. Despite the fact that he paid for the examination for the driver’s license through the terminal, the payment in the bank appendix was passed as… “withdrawal of cash.”
Of course, he did not see no cash in his eyes: “No one was given cash in my hands, I did not agree to withdraw cash from my card,” Mr. Alexander said. in cash cash. ”
In addition, the commission had to be paid – more than 20% of the cost of the service (almost 92 hryvnias).
“Concerning the size of bank commissions, the issue of banks here. It concerns not only payments in service centers. Sometimes a payment of UAH 13 is asked for a payment, a commission, a conditional, UAH 100.
Unique storyIndeed, the amount of the commission, in accordance with the Law “On Banks and Banking”, the financial institution is set independently. Thus, the website of the mentioned “Crystalbank” states that the commission for payment for the practical exam at the Ministry of Internal Affairs service centers for persons who are not clients of this bank is from 40 to 50 UAH (depending on the region). In the capital and region, the amount of the commission ranges from 45 to 50 UAH, depending on the department.
However, it is also necessary to pay the commission for “cash issuance in POS terminals of the bank by cards issued by other banks” in the amount of 2%, if it is Mastercard, and 2.5%if Visa.
Additionally need to pay a commission for “cash issuance in POS terminals / photos of UNIANConsidering that, according to the Main Service Center of the Ministry of Internal Affairs, as of the beginning of March, theoretical and practical exams passed more than 200,000 Ukrainians, and assume that, for example, a third of them paid for SC services through a specific bank, even on average, a considerable amount of “commission” – several million hryvnias.
The fact is that all this could be written off on problems at any specific service center of the Ministry of Internal Affairs, or in a particular bank branch, if similar stories did not occur across the country. Yes, journalist Karina Bondarenko notes that in one of the Dnipro service centers, everyone is also sent to the Crystalbank terminals: “Pay for the details-no-no, because, you see, they need a” check that should be stored for years “.
The same can be heard from visitors to service centers in Chernihiv region, and in Volyn, instructors of one of the SCs in general throw payment of services “in the hands” (and, of course, in cash).
UNIAN also visited one of the Ministry of Internal Affairs in the capital and personally convinced that the “commission” history is unique. Despite the fact that this SC does not work “Crystalbank”, but the Bank “Asvio” (the beneficiary of which is the former scandalous son-in-law of the ex-mayor of the capital Leonid Chernovetsky Vyacheslav Suprunenko), the commission appetites are almost identical. Thus, for the theoretical exam for receiving the driver’s license, it is necessary to pay 250 UAH, and an additional – 50 UAH of a bank institution. Is there an alternative? Yes. Terminal of a popular payment service with… a commission of 35 UAH.
In a telephone conversation with another service center of the Ministry of Internal Affairs, the UNIAN correspondent wondered if it was possible to pay for a new car number by receiving the appropriate details. In response, the employee of this SC sent the client just to the “friendly bank”. The remark that the user of services does not want to pay a considerable commission, in the SC assured that the details will be able to get “in place”. Is it worth saying that the absence of a commission was not discussed?
The service center gives good?Can a citizen not be imposed not imposed on someone, but a convenient bank to pay for the service at the Ministry of Internal Affairs? Or do it through the app? Rhetorical questions.
When UNIAN appealed to the Ministry of Digital Transformation with a request for the inability to pay for the services of the Ministry of Internal Affairs service centers through the action and prospects of implementing such an alternative, the department was advised … to go to the Ministry of Internal Affairs.
However, they explain there that they are not related to banks, including “Crystalbank”. “We inform that the regional service center of the Ministry of Internal Affairs of the Ministry of Internal Affairs in Kyiv (Branch of the Ministry of Internal Affairs of the Ministry of Internal Affairs) did not conclude contracts with the banking institution of JSC” Crystal Bank “, – said in response to the request of UNIAN.
Former adviser to the Minister of Internal Affairs Volodymyr Martynenko says that financial institutions work in service centers on the basis of leases concluded with the State Property Fund. At the same time, it does not exclude that “the opening of a branch of a bank in the territory of the service center agrees with its management.”
The fact that someone promotes Crystalbank on cooperation with the Ministry of Internal Affairs can be suspected by comparing several facts.
First, the emergence of this financial institution in the Ministry of Internal Affairs service centers coincided with the start of the MREV reform in 2016. A year earlier, Crystalbank was created on the basis of the bankrupt bank “Terra Bank” (the head of the supervisory board of the last Marina Lening – the wife “Crystalbank”).
Secondly, a gradual rabil The number of new service centers also contributed to the expansion of the bank’s branches. He works in SC in Kiev, Dnipro, Odessa, Kharkiv, Cherkasy, Vinnytsia and Lviv regions and more. Moreover, in some settlements of the Crystalbank branch in the service center, such as, for example, in Chernivtsi or Kharkiv, it is the only branch on the city.
And, thirdly, according to the Decree of Mykola Azarov, which is still in force, “payment of services rendered (units of the Ministry of Internal Affairs) is carried out by transferring funds through banks, post office, software and technical complexes of self-service or through electronic payment in a non-cash form. Therefore, you can pay either through a bank or in cash. But service centers continue to send customers to a certain bank …
Battle for a happy couponThe problems of payment for the services of the service centers of the Ministry of Internal Affairs are not limited. Another trial that is still waiting for future drivers – the Kest “Hang the Cash”, which, according to some users of Facebook from the “right -free” group, filled and fills the pockets of individual deals.
The opportunity to register for an electronic queue at the Main Service Center of the Ministry of Internal Affairs appeared in May 2020. In the midst of coronavirus restrictions, this seemed to be a breakthrough decision. At the same time, to eliminate the likelihood of abuse, the entry could be made in person by entering the account with the help of ID.gov.ua – a state identification system. Since January 2024, another service has been introduced-a special telegram bot, which automatically sends a free record notification. But … all this did not become a panacea.
Before hunting for magic passes for the exam, Ukrainians sometimes have to attach family and friends. And often this quest lasts days or even weeks. And the dreamy coupons continue to “evaporate”. Sometimes, not without external assistance.
For example, in November 2024, law enforcement officers exposed a hacker who, through a special program, intercepted free coupons as soon as they appeared in the system. According to police, the attacker helped about 1.5 thousand Ukrainians in three months of activity “helped”. But, of course, one detention was not solved.
Every adult Ukrainian who wants to receive a driver’s license, addressed the Ministry of Internal Affairs Service Center / photo of UNIANAs early as 2021, there is a “service for service”: some Ukrainians “occupy” places for reception in service centers, registering in electronic queues, and then selling coupons to those who have not been able to enroll in advance. Previously, it was possible to buy a place in the queue directly near the SC – those who wanted to “yield” were always literally under the door. Now this service has moved to the Internet.
All this reaches such a scale that to close the eyes and not notice – it will be unlikely. At the same time, the site of the Main Service Center of the Ministry of Internal Affairs assures that SC clients can be freely arranged in the system to receive services, and convinces that they can pay in cash, non -cash and details. I would like it to be not empty words, and at the door of the former Mrev the future driver could really take advantage of any of these options.
Yaroslav Konoschuk