The military demands from Privatbank compensation of 40 thousand hryvnias for calls about non -existent debt – which was decided by the court

The man requires Privatbank Reimbursement of 40 thousand hryvnias because of permanent phone calls about false debt

The citizen appealed to Financials demanding compensation for 40 thousand hryvnias, accusing the bank of systematic calls for debt at 21 385 hryvnias, which, in his opinion, does not exist. This information was published in the decision of the Desnyanskiy District Court of Chernihiv of September 12, 2025.

The plaintiff is a pensioner, a veteran of hostilities, who was in military service in the Armed Forces from March 24, 2022 to September 4, 2023. After mobilization, he received financial assistance to PrivatBank’s account. On April 12, 2022, after receiving the funds, an automatic write -off of UAH 1,464 was automatically written off for debt repayment. The man immediately informed the bank about the absence of debt, since the statute of limitations has expired. Despite this, 1,956 hryvnias were withdrawn from his account without agreement. The Bank also violated the legislative prohibition on the initiation of contacts with military personnel on overdue payments, continuing to call the debt at UAH 21,385.

Through a chat bot, Privatbank the plaintiff provided copies of documents confirming his status of military, April 5 and June 8, 2023. However, employees continued their daily calls. Only on June 9, 2023 did he receive a confirmation of receipt of documents. Additionally, the Bank has blocked the funds on the card (5 572 hryvnia), deposits (35 UAH) and foreign currency account (32 dollars) without legal grounds. These actions have caused a citizen of severe emotional stress, which worsened his health and led to the development of the disease. The plaintiff estimated moral damage at 40 thousand hryvnias.

“On August 23, 2006, a loan agreement was concluded between the parties in the amount of 21 409 hryvnias for the purchase of a car with a maturity until August 23, 2011. On March 13, 2006, a contract on banking services № b/n with credit limit was signed with 5 thousand hryvnias per card. № 2/2506/747/12 partially satisfied. Agreement dated April 7, 20122, the bank legitimately wrote off this amount from the plaintiff’s account on April 12, 2022, ”the representatives of PrivatBank said.

What decision did the court make? The court rejected the claim of the man.

“The court acknowledged that the plaintiff did not provide reliable evidence to confirm his accusations: it was not established that the bank was making calls, and also violating the legislative norms. The call screenshot provided does not contain information about participants. There is no evidence of the content of conversations or facts of illegal interaction. decision.

The gun