“The Savings Bank’s client was unable to pay for utilities due to a failure in the man’s man visited the Savings Bank department after work. However, he failed to pay for utilities due to a system failure. The client left the relevant comment on September 18 under the publication of a financial institution. He was unable to pay for utilities due to a problem in the Savings Bank system. Also a client […]”, – WRITE: Businessua.com.ua
Savings Bank Customer was unable to pay for utilities due to system failure
The man visited the Savings Bank branch after work. However he failed to do Payment for utilities due to system failure. The client left the relevant comment on September 18 under the publication of a financial institution.
He was unable to pay for utilities due to a problem in the Savings Bank system. The client also stressed long queues in the department.
“Good afternoon, tell me, they came to the department after work, and it was not possible to pay for utilities, since the programs do not work. And in the queue there is a man 50, and this is not the first time. When do you have everything normal?” – is interested in the man.
Savings Bank reaction Savings Bank responded to a man’s complaint. They noted that sometimes there may be situations where the software is not available or undergoing updates.
“We regret that this situation has arisen. Sometimes there may be times when software is unavailable or updated. We assure such cases are rare enough, and we try to minimize them. But if so, there are several options: you can stay and wait for the replacement of the service. Customers on the possibility of payments, including communal, through mobile savings or web version of Savings 24/7.
How to pay for utilities in the Savings 24/7?
- Click “Payments” in the main menu, then – “utilities”
- Choose the region from the list. If not, go back to the previous step and select “Payments on arbitrary details”
- Choose a utility provider
- Click “Search on ID” or “Search at address”
- Check the correctness of the data: payer, recipient, amount, meters. If necessary, you can edit data
- Confirm the password operation with SMS/Face ID/Touch ID
How to pay for utilities on a computer on Savings 24/7?
- Click Payments and Transfers in the main menu, hereinafter referred to as utilities
- Choose the region from the list. If not, go back to the previous step and select “Payments on arbitrary details”
- Choose a utility provider
- Click “Search on ID” or “Search at address” (Kyiv, Odesa)
- Check the correctness of the data: payer, recipient, amount, meters. Can edit data as needed
- Confirm the password operation with SMS/Face ID/Touch ID
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