“** The Savings Bank client after five years revealed an exchange of social card for credit ** The client of the financial institution drew attention to the regular write -off of large interest from his account. It was later revealed that instead of social he used a credit card. He posted his comment with the details of the situation on August 30 under the post of bank. The man told that the social card was replaced by credit because of […]”, – WRITE: Businessua.com.ua
** Savings Bank Customer Five years later revealed an exchange of social card for credit **
The client of the financial institution drew attention to regular write -offs of large percentages with your account. It was later revealed that instead of social he used a credit card. He posted his comment with the details of the situation on August 30 under the post of bank.
The man said that the social card was replaced by credit due to the lack of necessary materials for release. The Bank refused to compensate for the written off funds over the years.
“I tried to replace the damaged social card to get a new type. I was given another type … It was five years. All this time I couldn’t find out why the account was removed from the account during purchases? The Savings Bank is misleading for customers? The victim said.
Response to the Savings Bank Bank representatives commented on the client’s complaint. They stressed that such incidents are single and do not reflect general practice.
“Congratulations on behalf of the bank. We are sad because of this situation. We assure that such cases are exceptional and are not systematic. If necessary, the tariffs, find out the reasons for the written off, or check the history of operations, clients can always contact the contact center at 0 800 210 800. Additionally, the information about the operations in the mobile banking or web platform of the Savings 24/7, which saves time and makes it impossible to visit the branches.
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