Kyiv Digital: New data on the location of queues of DTEK Svitlo

Digital Kyiv Photo: Kyiv City Council

The team of the Kyiv Digital application, together with DTEK Kyiv Electric Networks, updated the register of addresses and locations of queues in the service “DTEK Light”. Residents of the city are advised to make sure that their addresses are saved in order to always receive the latest information. The Kyiv City Council informed about this on November 5.

The developers of Kyiv Digital emphasize that the address must be added specifically to “DTEK Svitlo” – this is a separate section in the application, where the schedule is created and notifications are received. Thus, users will be able to receive information about changes in the schedule or unexpected shutdowns promptly.

The service functions even in the absence of an Internet connection. Notifications are sent 24/7, but Do Not Disturb will not send notifications at night. Users can add not only their residential address, but also other important places – for example, an office, an educational institution or a favorite cafe.
In the profile settings, there is a possibility of quick access – the service can be placed among the main ones on the main screen. In addition, the service supports a mobile phone widget that allows you to see the current state of the electricity supply in real time. Residents of the city are advised to check whether their address is entered into the service, and if necessary, update the data.

Why are outage schedules implemented and what do they depend on? The reasons for power supply restrictions for consumers are as follows: shelling of energy facilities by Russia, breakdowns in networks, planned work in networks, natural disasters (lightning, storm, flood). The restoration of objects requires a certain amount of time, equipment, as well as de-energization for the possibility of carrying out repair work by power engineers. Outages can be:

• Emergency – urgent or local (in case of system accidents or damage due to shelling). In such cases, emergency shutdown schedules (HAS), capacity limitation schedules (HOP) are used.
• Stabilization (hourly) – hourly outage schedules (HPO) (in the case of peak loads and the need to balance the power system). Schedules of shutdowns of GAV, GOP, GPV are divided into queues, to which individual consumers are involved. Planned (for planned repairs). OSR warns consumers about such disconnections in advance.

For what reasons can stabilization shutdown schedules not be observed?

• It takes some time to connect all users. All consumers are gradually joining.
• If the system is unbalanced at the time when the connection should be made (there is an excess load on the power system), the disconnection time may be increased.
• If an abnormal situation occurs, then emergency shutdowns are added to stabilization ones, and then the shutdown period increases and will continue until the malfunction is eliminated.

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