In Ukrzaliznytsia, they explained why you could not buy a preferential ticket

Ukrzaliznytsia on a preferential ticket

Sometimes Ukrzaliznytsia passengers cannot issue a preferential ticket. The reason is that the certificate is not in the centralized Database of the Ministry of Social Policy. This was reported on the website of the ticket purchase service.

If you do not add a privilege, it means that the certificate was not found in the centralized Data Bank of the Ministry of Social Policy. To avoid errors, check:

• Type of benefit. The type selected in the application must match the specified in the certificate.
• The name of the beneficiary. Specify the name exactly as in the certificate – the same language.
• The name of the privileged. Specify the surname in the exact accordance with the certificate – the same language.
• Number and series of certificate. In the “Preferential Certificate” field, enter all letters and numbers – just as in the certificate.

You can check your Centralized Data Bank. If you cannot add information about the office certificate, contact the district social security department.

Why is a preferential ticket discount? Preferential discounts for students, persons with disabilities, children with disabilities and their accompanies do not operate on trains to Poland and in the opposite direction. The student privilege also does not apply to Ukrainian flights in coupe, 1st grade and luxury cars. Benefits are not applied when choosing a separate ticket, but at the payment stage. The total amount of payment will be calculated taking into account the discount.

How to design a preferential ticket? To add a privilege when you purchase a ticket:

You can also add a passenger benefit in the profile. Then the passenger’s data will be quickly available when purchasing tickets so that you can fill them with one touch and not enter each time.

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