“Bolt has blocked the driver’s account who attacked the passenger because of her comments on the use of Russian. The incident happened in Kiev, and Ivanna Gryshchenko, a coordinator of shares in support of prisoners, was the victim. In the morning of March 26, Ivanna hurried to the action near the Arsenal metro station, organized by the NGO. Due to a taxi late, she asked the driver to go faster. But”, – WRITE ON: ua.news
Bolt has blocked the driver’s account who attacked the passenger because of her comments on the use of Russian.
The incident happened in Kiev, and Ivanna Gryshchenko, a coordinator of shares in support of prisoners, was the victim.
In the morning of March 26, Ivanna hurried to the action near the Arsenal metro station, organized by the NGO. Due to a taxi late, she asked the driver to go faster.
However, the man answered her Russian, which caused the girl’s remarks about the need to speak the state language. It was angered by the driver, and he stopped the car, demanding that the passenger came out.
When Ivanna left the car, the driver went behind it and began to act aggressively. According to the girl, he grabbed her by his face, shook and shouted: “I will teach you to talk. Swaloto. Padal”.
This case has attracted the attention of the police who registered the application and conducts inspection of circumstances, including testing witnesses.
Bolt responded promptly to the incident. The company statement states that the driver’s account was blocked without recovery. In addition, Bolt expressed his willingness to provide the police with all the necessary information for the investigation.
“We are sorry that the passenger has gained negative experience while traveling. Customer security is our highest priority», – said the company.
Bolt also stressed that it regularly reminds its drivers about the need for customer service in Ukrainian. The company called for users to report similar cases through a support service to improve the quality of services.
Recall that in Ukraine they can pass a law that will pay taxes of anyone who earns through online platforms. This will apply to couriers, taxi drivers, tenants and content makers.
We also reported that Kyivstar has purchased a group “UKlon” for more than $ 155 million.
