November 18, 2025
Supreme Court: Is it legal to terminate relations with a client without explanation? (Financial monitoring) thumbnail
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Supreme Court: Is it legal to terminate relations with a client without explanation? (Financial monitoring)

Blocked bank card Photo: Getty Images There are quite often cases when a banking institution refuses to continue cooperation, and terminates commercial relations, indicating only a formal reason for such a step, establishing “unacceptably high client risk.” Often, such decisions are made even without applying the financial control procedure. However, these actions of banks are not legal and violate the prescriptions of the current legislation. About this […]”, — write: businessua.com.ua

Blocked bank card Photo: Getty Images

Blocked bank card Photo: Getty Images

Quite often, there are cases when a banking institution refuses to continue cooperation and terminates commercial operations relations, indicating only the formal basis for such a step, establishing “an unacceptably high client risk”. Often, such decisions are made even without applying the financial control procedure. However, these actions of banks are not legal and violate the prescriptions of the current legislation. Lawyer Mykhailo Ortynskyi informs about this.

In accordance with the stable legal position of the Supreme Court of Ukraine (expressed, in particular, in the rulings dated 23.06.2025 in case No. 910/10855/24 and dated 09.01.2024 in case No. 922/1253/23), the courts should examine the validity of the bank’s reasons when making a decision to refuse to support commercial relations and study the evidence by which they (reasons) are supported.

“Therefore, the legal position of the Supreme Court confirms that in case of refusal to continue cooperation, the bank cannot refer only to the general norms of the law without providing specific and proper evidence of the client’s presence of signs of “unacceptably high risk”. Thus, in cases of termination of commercial relations by banks, the most important thing is not the fact of establishing “unacceptably high risk”, but the validity of the reasons on the basis of which the bank made such a decision. Therefore, if the bank terminated commercial relations with you, but not provided evidence of what caused such a decision, similar actions of the bank can be challenged in court,” says Mykhailo Ortynskyi.

As the Informant reported, from November 1, some Ukrainian banks began to reduce the limits for money transfers between individuals to UAH 50,000 per month. These restrictions apply to people with a high degree of risk, or who cannot prove their income. According to financial analyst Andriy Shevchyshyn, these changes can significantly affect a part of Ukrainians who do not even suspect that they belong to the “risky” group.

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