PrivatBank explained the order of currency exchange for customers.

PrivatBank on currency exchange

PrivatBank customers have a currency exchange option without additional fees. This is possible in all branches as well as with terminals self -service and private24. This was reported on the bank website.

Currency exchange in PrivatBank is sold both in cash and in cash. It is possible to reserve the currency and get it at the nearest banking department.

Existing currencies

• Dollar (USD). It is supported in all currency exchange transactions.
• Euro (eur). It is supported in all currency exchange transactions.
• Polish zloty (PLN). Rare currency available in separate branches.
• English Pound Sterling (GBP). Rare currency available in separate branches.
• Swiss Frank (CHF). Rare currency available in separate branches.
• Czech Crown (CZK). Rare currency available in separate branches.

Rare currency It is not widespread in the Ukrainian foreign exchange market, so it is possible to buy or sell it only in certain offices. Its presence is not always guaranteed, so it is recommended to order it (through Privat24, in the department or at 3700). The list of rare currency offices is available at the link (use the filter to search).

Types of operations The main currency. Transactions for the purchase and sale of foreign currency to clients at the bank’s cash desk are conducted without limits. However, if the amount of currency purchased or sold exceeds 400 thousand UAH (in equivalent) per day, UAH 800 thousand (equivalent) per week or UAH 2 million (equivalent) for three months, the client must provide documents confirming the legality of the origin of the funds, as well as undergo the procedure of identification. Foreign currency sale transactions for hryvnia clients in non -cash form (private24, self -service terminals) are performed within a single limit of UAH 50 thousand (equivalent) per month.

Types of transactions – basic currency

Exotic currency. Transactions on the purchase and sale of foreign currency to clients at the bank’s cash desk are conducted without restriction. If the amount of currency purchased or sold is greater than UAH 400 thousand (in the Equ.) Per day or UAH 800 thousand (in the Equ.) For 7 days or UAH 2 million (in the ECV.) For 90 days, then the client must provide documents confirming the source of origin of funds, as well as to undergo identification. Transactions on the sale of foreign currency for hryvnia to clients in non -cash form (Privat24, self -service terminals) are carried out within a single limit of 50 thousand UAH (in the Equ.) Per month.

Types of transactions – exotic currency

How to exchange currency? Privat-24 (Webversion)

• Authorize in the Privat24 web.
• Click on the currency rates at the top of the screen.
• Choose the currency required and the type of transaction (sale or purchase).
• Identify the cards for writing off and replenishing and confirming the action.

Available currencies: US dollar (USD), Euro (EUR). IMPORTANT: You need to have an account or card in the appropriate currency.

Privat-24 (mobile application)

• Open the Privat24 application.
• Tap the currency rates at the bottom of the screen.
• Choose the currency and type of transaction (sale or purchase).
• Specify the debit and credit cards, enter the amount and confirm the action.

Self -care terminal

• Go Authorization with a card or mobile financial number.
• Choose the currency exchange function.
• Identify the card for receiving funds after currency exchange. The screen also shows clues with the most profitable card commissions.
• Make funds to make an exchange convenient for you: cash or card (information about the card transfer commissions can be viewed on the terminal screen).
• Once the funds are made, you can print a receipt and get acquainted with the terms of enrollment.

Available currencies: US dollar (USD), Euro (EUR).

Bank branch

• Exchange currency at any cash desk if you have the required amount.
• Make pre -ordering cash starting from 300 USD/EUR. To purchase other currencies, pre-order is required for any amount.
• Exchange currency from 1 000 USD/EUR (in equivalent) without queue.

Affordable currencies: US dollar (USD), Euro (EUR), English Pound Sterling (GBP), Swiss Frank (CHF), Czech Crone (CZK), Polish Plot (PLN).

ATM-RECYCLER

• Authorize with a bank card.
• In the Banking Services section, select Currency Exchange.
• Choose the right currency (USD), Euro (EUR).
• Identify the method of enrollment of the balance: on the card or on the phone.
• Make money to exchange cash.
• Get the hryvnia in cash.
• After receiving the money, you can print a check.

Current Issues of Currency Settlement Service

• In which channels can currency exchange transactions be conducted? Branch – basic (USD, EUR) and rare currency. Privat24 is the main (USD, EUR) and rare currency. PTKS (self-service terminal, ATM-REcycler) is the main currency (USD, EUR). * PTKS-software and technical complex of self-service.
• What do you need to keep in mind when cashless exchange? Depending on the type of card involved in currency exchange transactions, a commission for crediting or writing off cash is possible. You can find the information about the commissions for different types of cards in the conditions of use of the cards or directly in the process of operation.
• What types of currency exchange rates are used in the bank? Card exchange rate – applies for payments on the Internet, transfers to their own currency card, opening deposits in Privat24, currency exchange operations in the terminal. Course in the department – is used to conduct currency exchange transactions at the cash desk.
• At what rate does PrivatBank buy currency from customers? At the rate in force in the bank at the time of currency exchange. Information on the current course can be obtained: on the official website of the bank; at the office of the department; In Privat24; in self -care terminals.
• How to make pre -order of cash currency in the department? This can be done in one of the following ways: through Privat24; contacting the consultant in the department; Calling 3700. For pre -ordering on your cards must be available the amount equivalent to the order ordered ( in currency or hryvnia).
• What documents are required for currency exchange transactions? For transactions on currency exchange by residents – residents and non -residents (purchase, sale, conversion) for the amount of up to 400 thousand UAH, identification occurs at the request of the client. The receipt indicates only the name of the client’s words. When conducting an operation for an amount equal to or exceeds the equivalent of UAH 400 thousand per day, UAH 800 thousand for 7 days and UAH 2 million for 90 days, a complete identification of the client and the provision of documents confirming the source of origin.
• What are the limits of the amount for currency exchange transactions (purchase/sale) per day, month? Limits are set in accordance with the NBU requirements.
• What are the age restrictions on currency exchange transactions? Currency exchange transactions are only available to customers who have reached the age of 18 years.
• Where can you get acquainted with the terms and conditions of service? The conditions are presented in public contracts (terms and rules of banking services, contract on cash services and provision of other payment services). Public contracts can be found on the website in the section “Public contracts”.

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