November 14, 2025
"Winter support" for pensioners: the government explained how to get 1,000 hryvnias without "Action" thumbnail
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“Winter support” for pensioners: the government explained how to get 1,000 hryvnias without “Action”

Pensioners who receive a pension by mail will be credited with 1,000 hryvnias along with payments.”, — write: www.unian.ua

Pensioners who receive a pension by mail will be credited with 1,000 hryvnias along with payments.

UNIAN collage, photo ua.depositphotos.com, pixabay.comPeople who receive pensions and social benefits through Ukrposhta will also receive 1,000 hryvnias of assistance there / UNIAN collage, photo ua.depositphotos.com, pixabay.com”Ukrposhta” will ensure the delivery and use of payments under the “Winter Support 2025” program throughout Ukraine, including the frontline regions, for citizens who do not have the “Diya” application and pensioners who receive payments by mail. This was reported by the Ministry of Community and Territorial Development.

“Like last year, Ukrposhta, thanks to its extensive logistics network, which includes more than 4,400 stationary and 1,900 mobile branches, as well as more than 26,000 points of presence, will ensure the delivery of aid to people,” said Oleksiy Kuleba, Deputy Prime Minister for Reconstruction – Minister of Community and Territorial Development.

It is noted that a large number of Ukrainians, especially from remote communities, do not have full access to banking infrastructure or retail networks where payment cards can be used, especially in the absence of electricity or communication.

In particular, in 2024, among the 1.7 million Ukrainians who used the program through Ukrposhta, almost 1.2 million received payments in villages, and over 500,000 received payments in cities.

This year, “winter support” will be paid almost the same as last year. Only small changes are expected. The main innovation concerns people who receive pensions and social benefits through Ukrposhta. They will automatically receive 1,000 hryvnias of assistance on the day of payment of a pension or social benefit, without the need to submit an application.

How to apply for Winter eSupport without “Action”Earlier it was noted that the acceptance of applications through “Diya” will start from November 15. All other citizens who do not have an application can apply for payment through “Ukrposhta” from November 18 to December 24 inclusive — at any branch or through a postman.

People with limited mobility who cannot visit the Ukrposhta office to submit an application can contact the Ukrposhta hotline at 0 800 300 545.

After receiving an SMS message about the payment of funds, you can contact the branch or wait for the postman at home.

To complete the application, you must have with you:

  • passport or other identity document;
  • identification code (RNOKPP) or a note in the passport about its absence;
  • for children, parents submit an application – separately for each child (it is necessary to provide a birth certificate);
  • for legal representatives – a document certifying the guardian’s identity and a document confirming the appointment of a guardian to the recipient of assistance.

What to spend UAH 1000 on?It is noted that the received “Winter Support” can be spent directly in “Ukrposhta”:

  • pay utility bills;
  • subscribe to a newspaper or magazine;
  • pay for postal services (parcels, containers, stamps);
  • order medicinal products of Ukrainian production;
  • purchase goods of Ukrainian production;
  • make a donation to the Armed Forces.

“Winter support” – what is knownOn November 1, the President of Ukraine, Volodymyr Zelenskyi, instructed the government to develop a “winter support” package for Ukrainians.

For all citizens who apply in December, it is proposed to allocate one thousand hryvnias. It will be possible to spend money on a certain list of goods and services. A one-time payment of 6.5 thousand hryvnias will be allocated to families with children, persons of the first group of disabilities from among internally displaced persons, single pensioners.

On November 13, the government approved the mechanism for paying aid to citizens under the “Winter Support” program. From November 15 to December 24, 2025, every Ukrainian will be able to apply for UAH 1,000 at Diya or through Ukrposhta.

You may also be interested in news:

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  • The currency becomes more expensive at the end of the week: the fresh exchange rate of the dollar and the euro in Ukraine on November 14

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